Customer Experience/C5

C5 Spring 2018 - CableLabs Field Trip

Day 2: Wednesday, April 25, 2018
1:30pm - 8:00pm

858 Coal Creek Cir
Louisville, CO 80027

cablelabsThe second half of the program on Day 2 of the C5 Spring 2018 Meeting is comprised of a field trip to CableLabs.
Attendees are invited to join us on a tour of CableLabs and its subsidiaries UpRamp and Kyrio, followed by a cocktail reception and dinner, hosted by CableLabs.

Your confirmation is required for the following:

  1. Transportation is provided, with separate registration required. If you haven’t done so already (by way of accepting the calendar invitation for this event) email Maria at: to confirm your attendance.
  2. If you plan to leave immediately following the tour of the CableLabs facility (approx. 4:30 p.m.) and NOT stay for the cocktail reception and dinner, please let us know. Otherwise, registration for the CableLabs Field Trip assumes your attendance at the dinner.

Details: CableLabs Field Trip

CableLabs is the innovation engine for broadband technology and is sponsored by member companies in the cable industry. Kyrio is a subsidiary of CableLabs focused on security, testing and emerging services for suppliers to the industry. UpRamp, also a subsidiary of CableLabs, focuses on driving innovation in the cable industry by curating and attracting startups to engage and partner with our member companies.

Here's what you can expect:

12:00-01:45 Lunch and transportation to CableLabs

The Experience Tour

  • Welcome and Overview: Ike Elliott, CableLabs CSO and SVP of Strategy and Innovation
  • Mini Market Brief: Aftershocks: Aging, Innovation & the Boomer Generation, by Brian Stahlhammer, CableLabs Sr. Product Manager
  • AI-Driven Agents: Demo & Discussion, by Eric Klassen, CableLabs Innovation Project Leader
  • Kyrio’s Test Lab and IoT Security PKI process: Jason Lauer, Kyrio Director of Testing Operations
  • Sound Check in the Anechoic Chamber: Jason Lauer, Kyrio Director of Testing Operations
  • Kyrio’s Online Services and Demo of Go To Broadband Service Recommendation Engine: Jen Shelby, Kyrio VP Services & Customer Care
04:30-05:30 Cocktail Hour and Pitch Event, hosted by Lisa Schwab, UpRamp
Over cocktails and appetizers, four CX-focused start-ups in the CableLabs' Upramp Fiterator program will provide “elevator pitch” presentations about their companies and innovative solutions for the cable industry
05:30-06:00 Break and travel to restaurant in Boulder, CO

Dinner at The Empire Lounge & Restaurant, hosted by CableLabs

08:30-09:00 Transportation back to Denver


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