Driving Innovation

Class 9: August – October 2020

  • Eric Adkins, Senior Director of NGAN Deployment at Comcast
  • Eric Adkins
    Senior Director of NGAN Deployment
  • Katie Collins, Senior Director of Product Management, Charter
  • Katie Collins
    Senior Director of Product Management
    Charter Communications
  • Ryan Dulaney, Director, MDU WiFi Products, Charter Communications
  • Ryan Dulaney
    Director, MDU WiFi Products
    Charter Communications
  • Tom Hurley, Head of Events & Creative, Liberty Global
  • Tom Hurley
    Head of Events & Creative
    Liberty Global
  • Tyler Lie, Sr. Program Manager, Charter Communications
  • Tyler Lie
    Sr. Program Manager
    Charter Communications
  • Ryan Mitchell, Sr. Director, Network Products and Services Engineering, WOW! Internet, Cable, Phone
  • Ryan Mitchell
    Sr. Director, Network Products and Services Engineering
    WOW! Internet, Cable, Phone
  • Jennifer Page, Senior Manager, Legal Services – Employment Law, Charter Communications
  • Jennifer Page
    Senior Manager, Legal Services – Employment Law
    Charter Communications
  • Sally Tait, Director of Digital Strategy and Operations, Charter Communications
  • Sally Tait
    Director of Digital Strategy and Operations
    Charter Communications
  • Kevin Yount, Manager of Learning Technology, Charter Communications
  • Kevin Yount
    Manager of Learning Technology
    Charter Communications

Eric Adkins

Eric Adkins, Senior Director of NGAN Deployment at Comcast
Senior Director of NGAN Deployment

Eric is currently responsible for the implementation of the overall technical vision and direction of the NGAN Engineering department. Today that main focus is program managing a technology shift which involves the virilization of the legacy CMT platform to VCMT.

Prior to his current role he has worn many hats and has had a variety of jobs with Comcast throughout his 17-year tenure. He ran the National Warehouse and Staging Lab through a job rotation. He deployed the first Comcast Digital Voice trial, launched one of the first regionally based National Data Centers, and has been part of every cable acquisition in the last 15 years with a focus on CMTS. Eric ran and supported Commercial Services cell backhaul deployment efforts.

Eric is married with two kids, both in college.

Monique Barash

Monique Barash, VP People and Capabilities at Crunchyroll
VP People and Capabilities

Monique Barash currently oversees recruiters and HR Business Partners who execute on talent acquisition and mobility, performance management, manager coaching, compensation, and other people/HR programs.

Monique started her career in PR/Communications and made a transition to the Human Resources field after completing graduate school. She has worked in tech, media and construction/engineering industries.

Monique received a bachelor’s degree in Communication Studies from California Polytechnic State University, and an MBA from San Francisco State University. She enjoys traveling, gardening, puzzling and organizing.

Daksha Bhasker

Daksha Bhasker, Principal Cybersecurity Architect, Comcast NBCU
Principal Cybersecurity Architect
Comcast NBCU

Daksha has almost 20 years of experience in the telecommunications service provider industry. She’s held roles in both business management and technology development and is accountable for complex solution architectures and security systems development. Daksha’s security work spans carrier scale voice, video, data, and security solutions.

Prior to joining Comcast, she worked at Bell Canada developing their cyberthreat intelligence platform and securing cloud deployments. Daksha holds an MS in computer systems engineering from Irkutsk State Technical University, Russia, and an MBA in electronic commerce from the University of New Brunswick, Canada.

Daksha has various publications in international security journals and contributes to standards development. She is an advocate for women in cybersecurity.

Chris Brooks

Paul Edmondson, People Director, Liberty Global
Data Engineering Manager

After working as an analyst for several years, Chris accepted a management role with the mission of creating a dedicated data engineering team at GCI. He currently leads a team of data engineers who are in the final stages of migrating their big data operations from legacy on-premise systems to a modern cloud infrastructure.

Chris grew up in a military family, moving every couple of years. He had the privilege of living all over the world, including Germany, Japan, Panama, Washington State, and Ohio.

After completing High School, Chris served in the US Army as an Infantryman for several years. He then attended the University of Alaska, Anchorage. After graduating with a degree in Computer Science he joined the data analytics team at GCI, Alaska’s largest telecom provider.

Chris lives in Anchorage with his wife and two boys.

Katie Collins

Katie Collins, Senior Director of Product Management, Charter
Senior Director of Product Management

Katie is responsible for leading the development of Charter’s long-term Roadmap for Spectrum Mobile – at end of Q1 was named the fastest growing Mobile services in the U.S., as well as the fastest Mobile service in terms of speed. Katie has been part of the Charter Product team since 2015 and is responsible for the Spectrum Mobile services and product experience spanning speed leadership, voice, data, roaming, messaging, and advanced mobile features.

Katie is a 20+ year veteran of the telecommunications industry. Prior to joining Charter, Katie spent 10 years with Level 3 Communications where she led strategic development for some the world’s largest companies. Katie’s history of developing new services for the cable industry began with the deployment of the first ever cable telephony technology for TCI/AT&T Broadband/Comcast.

Katie holds a B.S. in Electrical Engineering from the Colorado School of Mines and Master of Business Administration from the University of Colorado, Denver.

Christophany Creed

Christophany Creed, Senior Design Director, UX Research at Charter
Senior Design Director
UX Research at Charter

Christophany currently leads a team of wildly smart and collaborative UX researchers who fiercely advocate for the voice of customer. She has positioned her team as client partners throughout the end-to-end product design journey including strategy and alignment, discovery, and empathy building, uncovering high-value problems, exploring and ideating on solutions, and testing and improving experiences.

At Charter, Christophany garnered executive buy-in to build two teams from the ground up: UX Design and User Research. Her diverse background, which includes contributions spanning visual design, UX design, and user research has supported her success in building relationships with organizations including product, CX, enterprise, operations, marketing, and technology.

Ryan Dulaney

Ryan Dulaney, Director, MDU WiFi Products, Charter Communications
Director, MDU WiFi Products
Charter Communications

Ryan started his professional career in telecom where he learned how to do training development and training delivery in Verizon’s SMB Credit and Collections organization. From there his role evolved into writing requirements for agent tools, testing those tools, and launching them. As he matured in his career, he started contracting with various consulting firms on a project basis, and fell into business analyst and project management roles across various industries and competencies, including insurance, brokerage, healthcare, and telecom. In these industries, he worked in data management, software development, and product management.

Currently, at Spectrum (almost 4 years now), he supports WiFi products geared toward multi-dwelling/ multi-family owners and their residents.

Ryan is a midwest native who moved to the Greater Denver, Colorado area about four years ago. Ryan earned a BS in Public Relations/Speech Communication and an MA in Communication. He also holds certifications as a PMP (Project Management Professional) and a PMI-ACP (Agile Certified Practitioner). In his free time, he loves to read, game, ski, hike, camp, and play volleyball. He and his husband currently have two dog children, Shorty and Elsa.

James Hosley

James Hosley, Sr. Director Information Security, Comcast
Sr. Director Information Security

Jim is a seasoned information security executive, strategist, and leader. He is an expert in information security management, operations, strategic planning, program direction, risk management and process engineering.

As an information security leader, Jim has designed and led global organizations across both the finance and retail sectors, protecting diverse lines of business operating in more than 160 countries from cyber threats, fraud and franchise risk.

During his career, Jim has a developed a diverse background that includes developer, integrator, architect, team lead, manager, and strategist. As a result, he has demonstrated a unique ability to manage multi-disciplinary teams and to navigate complex challenges.

Tom Hurley

Tom Hurley, Head of Events & Creative, Liberty Global
Head of Events & Creative
Liberty Global

Tom has a background of internal and external communications, creative services and executive support experience. He has worked in the retail, financial services and telecom sectors in the UK and he now leads a shared services team across Liberty Global and Virgin Media.

The Events and Creative Services team is responsible for creating, producing and delivering a wide range of branded content; including print, film and digital, events and experiential moments.

Robbert Krijger

Robbert Krijger, Director of People, Liberty Global
Director of People
Liberty Global

Robbert is currently working as a Director of People Systems, where he’s responsible for all global HR systems. In Liberty Global this primarily means looking after Workday, which we have implemented for our 10 Operating Companies since October 2018. He leads a diverse team that maintains and improves the system.

After completing his masters degree in Strategic Management, he started his career in HR Operations, and more specifically in a Business Process Outsourcing delivery center in Czech Republic, providing services to a large Dutch FMCG. From there he joined IBM to start his consulting career in Enterprise Resource Planning systems (SAP), after which he eventually combined his prior experience (HR) with systems by becoming a Workday implementation consultant.

On a personal level, Robbert’s preparing myself to become a (first time) dad from early September onwards and together with his partner he is looking forward to welcome a girl into the world. Hobbies are sports-related; playing soccer and road cycling.

Kathy Lawn

Kathy Lawn, Program Director, Charter Communications
Program Director
Charter Communications

Kathy is currently the Program Director for large scale network programs and products at Comcast in Philadelphia.

In her current role at Comcast, she owns all facets of nationwide implementation of Fiber (EPON) network, managing think tank engineers, customer focus teams, and division feedback to execute delivery, and leadership for all points in the customer journey from exploration to trial to deployment, simultaneously identifying risks and critical paths, ensuring program scopes, schedules and budgets.

She supervises ongoing team units of 25-50 people as Program Delivery Lead, SME. Cross-functional teams include executive leadership, customer support, legal, marketing, sales, field technicians, and product architect teams. Kathy directs 15 different work streams under each program to support highly efficient teams; refocusing and redirecting to meet project deadlines for successful implementation of market trials, national deployment, and program execution.

Kathy graduated with undergraduate degree and an MBA with a focus on International Business. On a personal note, Kathy was involved with Big Brothers and Big Sister and having a “little” from Center City, Philadelphia to guide and mentor. Also, she is a board director to Peace To The Planets.

Tyler Lie

Tyler Lie, Sr. Program Manager, Charter Communications
Sr. Program Manager
Charter Communications

Tyler is currently leading the Enterprise Data Products Portfolio for the Technology Delivery team under Kevin Uyeno/Lori Lemmen. Tyler always strives to make a difference. “I am passionate about working with people with disabilities (I’m disabled myself), and raising money for a good cause (Movember 2019 I raised $2200 for men’s cancer by shaving my head)”.

Tyler lives in Parker, Colorado and was originally from Saskatoon, Saskatchewan, Canada. His hobbies include SCUBA, motorcycles (modified), hiking, camping, movies, board games, patios & beer.

Tyler’s favorite quote is “Aspire to Inspire!” Tyler is taking this class because he has developed a mentoring program for students with disabilities and would like to get Spectrum Reach to adopt it. “If I could finagle my way into a position at Charter Communications where I am able to execute my mentoring program and make a real impact on the lives of disabled students, I would LOVE that”.

Ryan Mitchell

Ryan Mitchell, Sr. Director, Network Products and Services Engineering, WOW! Internet, Cable, Phone
Sr. Director, Network Products and Services Engineering
WOW! Internet, Cable, Phone

As a senior technology director at WOW!, Ryan is responsible for the engineering and development of network, data center, and software products ranging from simple internet and voice up to the development of “IOT” systems that collect and process information from all of the devices in our network.

He is passionate about building high performance teams focused on generating significant value to the business through improved process or the efficient use of technology that drives down operating and capital expenditures. Ryan is an Agile evangelist who continues to drive the Agile mindset into our organization to enable teams to deliver value frequently and better adapt to ever-changing organizational priorities.

On a personal level, Ryan lives in southern Indiana with a loving wife, 2 kids, and 2 dogs. He used to be a water sports enthusiast but has recently gotten out of those to take up golf. He’s also an avid cyclist, occasional musician, and a woodworker.

Jennifer Page

Jennifer Page, Senior Manager, Legal Services – Employment Law, Charter Communications
Senior Manager, Legal Services – Employment Law
Charter Communications

Jennifer provides oversight of Charter’s Employment Law Team’s operations, including the development and oversight of processes that ensures the Company’s compliance with employment related rules, regulations, and laws, responding to government inquiries, and submission of reports to government agencies, as well as tracking, monitoring, and reporting to business leaders trends of employment-based claims brought against the company.

She also assists attorneys with strategic development and implementation of assigned projects and initiatives to support the team, business leaders, and Human Resources teams. In addition, Jennifer oversees and manages all employment-based immigration within the company.

Prior to her role as Senior Manager, Legal Services, Jennifer worked as paralegal on the employee law team within Charter for several years and prior to coming to Charter, she worked at various law firms providing paralegal support.

Jennifer holds a Master’s degree in Human Resources Management and her undergrad in Legal Studies. In her free time, Jennifer enjoys doing Pilates and traveling.

Erika Powell

Erika Powell, Head of L&D, Crunchyroll
Head of L&D

Fostering transformation at the personal and professional levels as well as creating workplaces and cultures where employees thrive are at the heart of Dr. Erika Powell's work. For the past 15+ years, she has partnered with leaders and organizations to design and facilitate training, employee engagement, and teambuilding solutions.

Over the course of her career, she has led and consulted for a number of initiatives related to leadership development, diversity and inclusion, effective communication, emotional intelligence, customer service, and technical and product/software training in a variety of industries, including corporate, higher education, and non-profit sectors, both nationally and globally. In her current role, she leads employee development, engagement, and diversity and inclusion efforts for Crunchyroll, a Warner Media company.

She is bilingual in Spanish and holds a doctorate in Instructional Technology and Design from the University of Virginia, a MS.Ed in Intercultural Communication from the University of Pennsylvania, and a BA in Cultural Anthropology from Haverford College.

Cindy Shoemaker

Cindy Shoemaker, Events and IA Outreach Manager, The Cable Center
Events and IA Outreach Manager
The Cable Center

Cindy Shoemaker joined The Cable Center in January 2019 with over 20 years of event management experience in the Denver market with an extensive background in venue management, marketing and outreach, non-profit event planning and development, community event management, and catering and design. She has a strong passion to assist our clients through the various event planning process to provide first in class events at The Cable Center, from corporate events to weddings.

When not managing the event department, Cindy is part of the IA team as Manager of Outreach.

Cindy is proud to be a Colorado native, growing up just blocks from The Cable Center in Washington Park. She has a passion for her family, pets, traveling, photography, and yoga. She is a certified power yoga teacher with Corepower Yoga since 2009 and often travels to Mexico and the Caribbean teaching yoga at resorts.

Sally Tait

Sally Tait, Director of Digital Strategy and Operations, Charter Communications
Director of Digital Strategy and Operations
Charter Communications

Sally is a versatile business leader with a rich mix of experience in enterprise Agile transformation, organizational change management, portfolio and project management, people leadership, and operations.

She is passionate about solving difficult problems, simplifying complexity, and fostering continuous improvement.

She is a co-founder and organizer of the Denver Agile @ Scale meetup.

Rachel Vanderploeg

Rachel Vanderploeg, Manager, Satellite Distribution, Comcast
Manager, Satellite Distribution

Rachel is the manager for the Managed Satellite Distribution (fna HITS) operations team. They are a part of Comcast Technology Solutions (CTS), supporting MVPDs and affiliates and providing cost effective solutions for service delivery and conditional access.

Rachel has been in the cable industry for 22 years and lives in the greater Denver area.

Kevin Yount

Kevin Yount, Manager of Learning Technology, Charter Communications
Manager of Learning Technology
Charter Communications

Over the last three years as Manager of Learning Technology, his team develops and supports custom and hosted learning applications focused on improving employee performance, connecting and enhancing the learning ecosystem, and learning data consolidation.

Kevin earned his Bachelor of Science in Business Education from Ball State University and went on to teach high school students for four years. During this time he also earned his Masters of Education in Instructional Design from UNC Charlotte and worked as an instructional designer and senior instructional designer for 10 years. Along the way he completed NC State’s Computer Programming Certification program and went on to develop custom Learning and Development applications.

Kevin, his wife (Ashely) and two children (Caroline and Dylan) live in Fort Mill, South Carolina just south of Charlotte, North Carolina. He and his family enjoy outdoor activities, such as tennis and hiking, as well as indoor activities, such as board games and video games.