Leading With Agility

Class 2: June – August 2021

  • Jim Clark, Director Strategic Planning, Comcast
  • Jim Clark
    Director Strategic Planning
  • Lynn Green, Director of Integrated Marketing, Comcast Technology Solutions
  • Lynn Green
    Director of Integrated Marketing
    Comcast Technology Solutions
  • William Higgins, Senior Director, Infrastructure Software Engineering, Charter Communications
  • William Higgins
    Senior Director
    Infrastructure Software Engineering
    Charter Communications
  • Laura Lozes, VP Digital Strategy and Innovation, Ole Distribution
  • Laura Lozes
    Vice President Digital Strategy and Innovation
    Ole Distribution
  • Laurie Nicholson, Division Director, Operations West Division, Cable ONE/Sparklight
  • Laurie Nicholson
    Division Director, Operations West Division
    Cable ONE/Sparklight
  • Michelle Ray, Executive Director, The Walter Kaitz Foundation
  • Michelle Ray
    Executive Director
    The Walter Kaitz Foundation
  • Natalia Valencia, Sales Manager for Mexico, Central America and Dominican Republic, Ole Distribution Mexico
  • Natalia Valencia
    Sales Manager for Mexico
    Central America and Dominican Republic
    Ole Distribution Mexico
  • Chris Weeks, Vice President, Field Operations, Comcast Mountain West Region
  • Chris Weeks
    Vice President, Field Operations
    Comcast Mountain West Region

Tracy Baumgartner

Tracy Baumgartner, Vice President of Business Process Effectiveness, Comcast Cable
Vice President of Business Process Effectiveness
Comcast Cable

Tracy Baumgartner serves as the Vice President of Business Process Effectiveness for Comcast Cable. With more than 25 years of experience in cable operations, communications, and corporate social responsibility, she brings a 360-degree perspective to her role building the organization’s environmental sustainability program to achieve the company’s goal of being Carbon Neutral by 2035.

Prior to this role, Tracy served as the Executive Director of Sustainability for Comcast NBCUniversal, where she was responsible for the strategic development and deployment of environmentally responsible operational initiatives and programs across Comcast NBCUniversal.

Tracy received her Bachelor of Science in Business Administration with a dual emphasis in Marketing and International Business from the University of Colorado at Boulder. A Colorado native, she is married to senior editor Jeff Baumgartner of Light Reading. They enjoy sports, theater, and a wide range of homework activities with their two sons, Jack and Benjamin.

Jim Clark

Jim Clark, Director Strategic Planning, Comcast
Director Strategic Planning

In the role the HR Director – Talent Jim has been with Comcast for more than four years holding a variety of finance-related roles, now working as Director of Strategic Planning. Jim has been a finance professional since 2010.

Jim received a both a Bachelor of Science in Accounting and Finance and a Master of Business of Administration from La Salle University. While in college, Jim played soccer on a Division 1 team.

Annie Coghill

Annie Coghill, Senior Communications Strategist, Primavera Group
Senior Communications Strategist
Primavera Group

As a senior communications strategist at Primavera Group, Annie leads marketing communications engagements that combine research, strategy, and engaging ideas to align with and maximize clients’ business goals.

She started her career in the radio broadcast industry where she spent five years as a news reporter and on-air personality, then another five in marketing, and promotions for a cluster of stations. She seized an opportunity to build and lead the PR practice at an advertising and PR agency where she spent 11 years, progressing to Principal. For the past five years she’s been engaged with Primavera Group, a boutique strategic marketing firm, collaborating with a team of highly skilled senior communicators for clients in high-tech industries.

Annie is mom to one teenager and three Labrador Retrievers; a Francophile, tennis afficionado, and Kansas Jayhawk. She’s currently taking on a fun, new role - manager and publicist for my singer-songwriter husband (harmonies and backing vocals from our daughter).

Theressa Dulaney

Theressa Dulaney, VP Internal Communications, Comcast NBC Universal
Vice President, Internal Communications
Comcast NBC Universal

Theressa Dulaney is the Vice President of Internal Communications for Comcast’s West Division. She leads a gifted team of internal communicators whose responsibility is to help employees understand business strategy, align vision, and stay informed.

She’s been with Comcast for nearly 17 years, starting in the Oregon SW Washington Region. When she left the Oregon region in 2015, her final role was the VP of External Affairs, where she worked in public relations, community investment and internal communications. Before working at Comcast, she held roles at an advertising agency and worked in public relations at the Portland Trail Blazers.

She’s a graduate of the University of Oregon, and outside of a pandemic, still has season tickets for the Ducks home football games. She lives in Denver with her husband Joe and six-year-old daughter, Kara.

Lynn Green

Lynn Green, Director of Integrated Marketing, Comcast Technology Solutions
Director of Integrated Marketing
Comcast Technology Solutions

Lynn leads the Marketing Communication team at Comcast Technology Solutions where she leads PR and content.

Lynn is a seasoned marketing professional with more than 10 years’ experience. She is a strong marketing generalist, with expertise in brand management, content strategy and creation, public relations and demand generation.

Lynn is an excellent communicator, has a flexible attitude, and the ability to manage multiple projects at once and shifting priorities. Lynn received a Bachelor of Sociology from the University of Los Angeles and an MBA from the University of Denver, Daniels College of Business.

Hannah Hardi

Hannah Hardi, Senior Manager, Marketing, The Cable Center
Senior Manager, Marketing
The Cable Center

With a versatile marketing background working at a digital marketing agency and as an independent marketing consultant, Hannah joined The Cable Center team in 2018 as manager of marketing communications.

She quickly found her niche in the content and connectivity industry, expanding her skillset and earning her stripes in public relations, strategic partnerships, and marketing operations management. Today, she leads the marketing department and oversees the marketing strategy, operations, and external communications for all The Cable Center’s brands and programs.

She enjoys staying active and outdoors during all seasons, getting creative in the kitchen, working on home projects with her firefighter husband, and hanging out with (and taking lots of photos of) their pittie/lab mixed pup, Remy.

William Higgins

William Higgins, Senior Director, Infrastructure Software Engineering, Charter Communications
Senior Director
Infrastructure Software Engineering
Charter Communications

Bill is a technically focused engineering leader for R&D teams in both Software Engineering as well as network engineering disciplines. He has more than 15 years of experience in leading engineers, architects, technical managers and programs in the areas of commercial managed services, Network Function Virtualization (NFV), public and private cloud integration, service orchestration, device activation, server migration, disaster recovery, business continuity, and DOCSIS/DPOE device provisioning software/systems, as well as over 10 years of experience as a Software Engineer designing, developing, and testing client-server based networked systems using C++, C, and Pascal.

Bill is a Colonel (Retired) U.S. Army Reserves with 30 years as an officer and three years as an appointed Battalion Level Commander of a Military Intelligence unit. He held a Top Secret security clearance for 20 plus years.

Bill received a Computer Science and Mathematics degree from Florida State University.

Christina Kim

Christina Kim, Head of AVOD Licensing and TVOD, YouTube & Google TV
Head of AVOD Licensing and TVOD
YouTube & Google TV

Christina is Head of AVOD Licensing and TVOD, YouTube & Google TV. She is responsible for business development and partnerships for Google’s transactional movies and TV stores (on Google TV and YouTube) as well as film & TV licensing deals for YouTube.

Before joining Google in January 2014, Christina worked on international SVOD content acquisition for Amazon. Before that, led content acquisition and strategy for PlayStation's video service.

Christina is a UC Berkeley graduate, and began her career as an investment banker, then spent three years in corporate development at Sony Pictures.

Laura Lozes

Laura Lozes, VP Digital Strategy and Innovation, Ole Distribution
Vice President
Digital Strategy and Innovation
Ole Distribution

Laura Lozes joined Ole Distribution in April 2020 as a Digital Strategy and Innovation VP. She is responsible for the strategy cross platform definition for non-linear products as Video On Demand. Laura manages the funnel between 12 content providers including technology, process, strategy and window rights. A&E, Lifetime, History, History 2, Sony, AXN, E!, Universal TV, Studio Universal, SyFy, Warner. She is involved in all new business opportunities and product roadmap.

Before Ole Distribution she worked three years for A+E Networks Latam as Senior Director of Non Linear Product. Previously, she worked 20 years at Cablevision Argentina, a triple play outlet controlled by Grupo Clarín, the leading multimedia group in Latam and owner of the main newspaper in the country, TV broadcasting, radio and multimedia content production. Her last position was Product and Innovation Manager and she participated in the design and launch of “Flow", Cablevision’s new interactive (broadcast and VOD) platform.

She is married, lives in Argentina, and is a Business Administrator with a Master of Business Administration from IAE Business School. She loves pottery and she became a ceramist in the last five years, and enjoys reading, cooking new recipes as well as traveling all around the world.

Frank Maydak

Frank Maydak, General Manager, Clearwave Communications
General Manager
Clearwave Communications

Frank is the General Manager of Clearwave Communications and lead of team of 120 associates responsible for building and maintaining a 100% underground fiber network that services and supports Southern Illinois. As a General Manager Frank views his role as a conductor of a symphony orchestra. It is his responsibility to take all the talent and ensure that their interpretation of the score blends with everyone else in order to create one beautiful masterpiece.

He started his career producing and staging annual sales and marketing meetings for companies such as Coca-Cola, Harley-Davidson, and Miller Brewing Company and, eventually landed in telecom. Over the past 25 years he has journeyed through just about every aspect of telecommunications from CPE hardware sales, project management, operations, structured cabling to CLEC and ILEC sales and operations.

Although his entry into the various disciplines of telecommunications may always seem to start in sales, he always finds his way back to operations. Originally from Wisconsin, he received a BA from Duquesne University in PA on a full scholarship. He has moved several times for his career and look at those opportunities as a chance to reinvent himself. His career at Clearwave started at the beginning of Covid. He moved to a new area of the country, a new company, and an organization that was recently acquired by CableOne. He did not get to meet many of his associates face to face until just a couple months ago.

Additionally, after a long year, his wife recently moved to Southern Illinois as her position allows her to now work from home. They love dogs and have two rescues, Ike and Vino.

Laurie Nicholson

Laurie Nicholson, Division Director, Operations West Division, Cable ONE/Sparklight
Division Director
Operations West Division
Cable ONE/Sparklight

Laurie Nicholson is employed at Cable ONE/Sparklight as Division Director of Operations for the West Division. Laurie has been with Cable ONE/Sparklight since April 2010. She started as their Division Marketing Manager and was promoted to Division Marketing Director in May 2012. In April 2016, Laurie was promoted to Division Director of Operations.

In her capacity, she manages the operating budgets for 15 entities across six states; monitors system activity as it relates to Capital expenditures, customer growth, churn & overall revenues & expenses. Throughout her time, Laurie has proven to be very hard-working and has a positive forward-looking disposition with an attention to detail. She has continually learned and added to her talents and has been an asset for the Division. Laurie’s cable career goes back nearly 30 years working in the cable industry. Laurie started her career in California working in the business/operations part of the Cable Industry; transitioned to Marketing with the launch of Addressable/Digital world. Laurie has experience working with Comcast, Mediacom, Cable Maxx, Galaxy Cable, and Charter Communications at the system and regional level.

Laurie is married, has two children, & four beautiful grandchildren. She has been a member of WICT since 2010. Attended John M. Olin School of Business-Management & Leadership Enhancement Program, Six-Sigma-Greenbelt Certificate. Attended Creating Leaders in 2014 and Center for Creative Leadership Program in 2016. Laurie enjoys hiking as well as visiting the beaches off the coast of CA.

Michelle Ray

Michelle Ray, Executive Director, The Walter Kaitz Foundation
Executive Director
The Walter Kaitz Foundation

After successfully serving as interim director of The Walter Kaitz Foundation since April 2018, Michelle Ray was permanently named Executive Director, NCTA President & CEO.

As Executive Director, Michelle oversees the day-to-day management of the Foundation, which is a leading advocate for diversity and inclusion in the media and entertainment industries. She also manages the fundraising and distribution of Foundation funds in support of organizations and programs which champion industry-wide diversity initiatives.

Michelle has worked with The Walter Kaitz Foundation since 2006, previously serving as the Deputy Executive Director where she had oversight of developing and implementing the Foundation’s strategic direction, initiatives and programmatic activities. She also worked collaboratively with other national organizations that advocate for the social and economic interests of women and ethnic minorities.

Melissa Romero

Melissa Romero, Finance Director, Comcast
Finance Director

Melissa is responsible for pricing analysis and strategy for Comcast Technology Solutions. In addition to ensuring that they are priced to hit their long-term financial targets, her team also reviews previous pricing models to ensure they are still applicable, and all costs are accounted for. She is also responsible for putting together the commission plans for all sales teams.

Melissa has been in telecommunications for 15+ years. She began her career as an auditor, led a team within that auditing firm and decided to move her career to Comcast. She’s always been in finance but has been so privileged to work with many different partners (sales, tech, engineering, product) throughout her career.

Melissa has a 16-year-old daughter that just started driving! They have a few cats, love all sports (primarily tennis) and love to read nonfiction history books.

Natalia Valencia

Natalia Valencia, Sales Manager for Mexico,<br />Central America and Dominican Republic, Ole Distribution Mexico
Sales Manager for Mexico
Central America and Dominican Republic
Ole Distribution Mexico

Natalia started in the Telecommunication Industry in 2009, in the SVA area at Telefonica Movistar Mexico in the MKT area; made her career over there, and in 2019 I launched Movistar Play in Mexico.

In 2020 she was invited to work in Ole Distriburion as a Sales Manager.

She studied Administration and International Busines. She likes to do exercise, dance ballet, read, and spend time with friends and family.

Chris Weeks

Chris Weeks, Vice President, Field Operations, Comcast Mountain West Region
Vice President, Field Operations
Comcast Mountain West Region

Chris Weeks serves as the Vice President, Field Operations for the Mountain West Region. He is responsible for Tech Ops and CommOps across Arizona, Colorado, New Mexico and Utah.

Chris, an accomplished operations and customer experience leader, brings more than 26 years of industry experience at Comcast to his new role. Chris joined TCI Cable as an installer and held leadership positions supporting the field, network operations and customer service strategy. Prior to his current role, he served as Vice President of Business Partner Operations. Chris was responsible for our consumer business partner relationships and execution across the West Division managing more than 7,400 employees across various states and countries for technical operations, care operations and construction.

Chris and his wife Angie have three daughters, Kylee, Madison, and Payton. A lover of all things outdoors, Chris enjoys fitness, fly-fishing and golf.