Leading With Agility

Class 3: September – November 2021

  • Joanie Brooks, Management and Management Consultant, Industry Veteran
  • Joanie Brooks
    Management and Management Consultant
    Industry Veteran
  • Zach Cuttrell, Director of Broadband, National Cable Television Cooperative
  • Zach Cuttrell
    Director of Broadband
    National Cable Television Cooperative
  • Aditi Garg, Business Intelligence Engineer 3, Comcast Technology Solutions
  • Aditi Garg
    Business Intelligence Engineer 3
    Comcast Technology Solutions
  • Kristin Gulasy, VP Strategic Process and Programs, Charter Communications
  • Kristin Gulasy
    VP Strategic Process and Programs
    Charter Communications
  • David Hoyt, Vice President Client and Student Support, NCTI
  • David Hoyt
    Vice President
    Client and Student Support
  • Jill May, Product Manager, Comcast Technology Solutions
  • Jill May
    Product Manager
    Comcast Technology Solutions

Delicia Balgaard

Delicia Balgaard, Senior Manager, RevGen
Senior Manager

Delicia is currently responsible for delivery and account management for a telecommunications client.

She has over 20 years of professional services experience, mostly in consulting. She has served clients in a variety of industries including the federal government, financial services, manufacturing, and telecommunications.

Delicia is originally from the Washington DC metro area. She received he undergraduate degree from the University of Virginia and her master’s degree from Johns Hopkins University. She loves to travel abroad and spend time with her family.

Corey Bowman

Corey Bowman, Senior Director, Area Operations for Mediacom
Senior Director, Area Operations

Corey oversees all operations for the area with 155 employees, covering the Cedar Rapids/Waterloo Iowa Markets. He has been with Mediacom for 15 years, starting as a door-to-door sales rep in Springfield, MO.

After a short time as a sales rep, Corey was promoted to Sales Supervisor then regional sales manager. In 2013, he was promoted to director, marketing and sales and moved to the Cedar Rapids, IA office. In 2015, Mediacom realigned the regions and Corey took over the Cedar Rapids area as area director.

He has been married 18 years and they have a 11-year-old son. Most of his free time is spent with his son and all his sporting activities. Corey also coaches his youth baseball team. He loves to play golf when he can.

Stephanie Brown

Stephanie Brown, Vice President, Finance and Accounting, Comcast
Vice President, Finance and Accounting

Stephanie Brown is a Certified Public Accountant with 17 years of progressive experience in forecasting, budgeting, and driving financial results. In her current position as vice president of finance and accounting for the Comcast Houston region, Stephanie is responsible for providing executive level guidance for capital management, financial planning and reporting as well as overseeing business assurance execution, the project management office and leading the business operations functions of supply chain logistics, fleet and facilities.

Since joining Comcast in 2006, Stephanie has held multiple positions in the finance department including leading teams in accounting, compensation, cash management, and field collections.

In addition to her duties in finance, Stephanie currently serves as the Executive Champion for the Young Professionals Network Employee Resource Group (ERG) for the Comcast Houston Region. Stephanie has also served as the Treasurer for Women in Cable Telecommunications (WICT) Southeast and as the Lead for the Comcast Big South Region Women’s Network ERG. Additionally, Stephanie is a graduate of the Comcast Executive Leadership Career Advancement Program and the Comcast Central Division Finance Leadership Experience.

Stephanie received her Bachelor of Science degree in accountancy from LaGrange College and her Master of Business Administration from Shorter University. Stephanie and her husband, Mike, reside in Cypress, TX with their two fur babies, Snoopy and Marley.

Joanie Brooks

Joanie Brooks, Management and Management Consultant, Industry Veteran
Management and Management Consultant
Industry Veteran

With more than 35 years in the telecommunications industry, Joanie Brooks has established herself as a highly sought-after management and marketing expert. Currently working with a national MSO, Joanie provides strategic marketing development guidance, design and deployment, and process enhancements to deliver on varying growth initiatives.

As an accomplished customer and product growth leader, Joanie held multiple leadership positions starting with Jones Intercable and spending the last 20 years at Comcast, both at the Corporate and Division levels. Her journey has taken her from Los Angeles to Chicago to Denver and has encompassed roles overseeing customer growth and management, customer experience and product growth. Her success in building high-performing teams can be seen by the many who have moved onward and upward in their careers. She would say her greatest success, and joy, is seeing the many now director’s and VP’s who have previously been members of her teams.

Originally from Southern California, Joanie has lived in Colorado 25 years with her husband, raising two now-adult children and their four-legged kids. Outside of diving into her new professional adventure, Joanie can be found spending much of her time enjoying every extra minute connecting with family and friends.

Max Campolo

Max Campolo, Senior Product Manager, Audacy
Senior Product Manager

Max is the senior product manager for digital audio streaming platforms at Audacy.

Before working in product management he was a software engineer. The majority of his career is in the media industry where his main focus has been on audio and video streaming.

When I'm not thinking about software, Max is usually playing music or getting outside to bike or ski.

Ashley Canci

Ashley Canci, Talent Management Director, Comcast
Talent Management Director

As talent management director for Comcast in the Beltway Region, Ashley Canci is responsible for aligning performance and skills to future business needs and closing identified gaps. She leads the region’s annual talent review process, succession planning, professional development, and diversity, equity, and inclusion.

She is a member of Comcast’s DE&I Council and reviously served as the co-lead for the Young Professional Network ERG.

Ashley began her career at Comcast almost 7 years ago in Talent Acquisition, recruiting for Technical Operations, Engineering, and Customer Care. Prior to Comcast, she worked for a staffing agency where Comcast was her primary client.

Ashley currently resides in Baltimore City but is from Philadelphia. She lives with her boyfriend and 2 furry children (dogs), Roddy and Ava. She loves traveling, exploring new restaurants, Peloton, and reading psychological thrillers.

Zach Cuttrell

Zach Cuttrell, Director of Broadband, National Cable Television Cooperative
Director of Broadband
National Cable Television Cooperative

Zach currently negotiates broadband specific agreements and oversees the relationships with the corresponding vendors of those agreements, on behalf of the 700+ NCTC member organizations.

His previous role was at an NCTC member organization, Citizens Fiber. Zach was a sixth-generation operator for the organization which has its roots as an independent telco founded in 1906 in western PA. He spent his summers in high school splicing fiber and designing rural broadband networks, and his last role at the organization was operations and new market development manager.

Zach has his undergraduate degree from Seton Hall University in NJ, where he met his wife at freshman orientation, and an MBA from Duquesne University in Pittsburgh. He and his wife currently reside in Overland Park, KS with their 7-month-old daughter and a 3-year-old Goldendoodle named Kessel.

Aditi Garg

Aditi Garg, Business Intelligence Engineer 3, Comcast Technology Solutions
Business Intelligence Engineer 3
Comcast Technology Solutions

In her role as a Business Intelligence and Analytics Engineer, Aditi is an ETL Integration and Tableau CRM Analytics Lead, having the complete ownership of end-to-end delivery from gathering requirements, designing, development, testing, and deploying the code/dashboard.

She has 10+ years’ experience as business intelligence lead. Aditi has worked on several projects related to data warehousing, data integration, and data management, and had hands-on experience in data analytics when she joined Comcast.

She is a mother of an 8-month-old baby boy. Before COVID, she regularly did Crossfit, Pilates and hiking.

Kristin Gulasy

Kristin Gulasy, VP Strategic Process and Programs, Charter Communications
VP Strategic Process and Programs
Charter Communications

Kristin Gulasy is vice president of strategic process and programs for Charter’s Network Operations group. She is responsible for developing strategic plans and objectives in alignment with corporate strategy and ensuring process and program consistency and alignment across verticals for large scale initiatives. Prior to her current position, Kristin held leadership positions at Charter including vice president of new products and services, vice president of operations engineering, and vice president of IP video operations.

Prior to joining Charter, Kristin held several leadership positions at Cablevision Systems Corp where she was responsible for the deployment and operation of video systems and platforms including Downloadable Conditional Access Systems, Cloud DVR, Set Top Command and Control Systems, Set Top Box User Interfaces, VOD and IP video platforms.

Kristin holds a bachelor’s degree from Hofstra University, and has completed Executive Leadership programs at Harvard Business School, Stanford University Graduate School of Business, and Dartmouth Tuck School of Business.

Kristin was awarded the CED Pacesetter Award for Digital Video and was recognized by Multi Channel News as a “Women in Tech Up and Comer.” Kristin was also part of the deployment team at Cablevision awarded a Technical Emmy for the Implementation/Deployment of Network DVR. She is an active member of the Society of Cable Telecommunications Engineers (SCTE) and Women in Cable and Telecommunications (WICT).

Evan Gooden

Evan Gooden, Director of Strategic Procurement, NCTC
Director of Strategic Procurement

Evan presently works for the National Television Cable Co-Op (aka NCTC) as a Director of Strategic Procurement and has been with the company for roughly 1.5 years. The NCTC is a co-op made of 700+ regional cable operators which aims to optimize programming and material spend for each our members. In this role, he oversees the strategic relationships and contract negotiations with several of key suppliers.

In addition, he gathers, analyzes, and executes large scale RFP packages aimed at identifying the fair market value for materials/products our membership routinely purchases.

After graduating from Arizona State University with a B.S. in Supply-Chain Management, he moved to from Tempe, AZ to Columbus, OH and started his career in purchasing. He’s been in the purchasing/supply-chain field for 22+ years having worked for companies covering everything from fertilizers to aerospace.

In 2005, he and his wife moved from OH to Denver, CO where they currently reside. Since being in the Colorado area, he completed my MBA from Colorado State University (class of 2010).

He has three children who all play some sort of sport which keeps his weekends pretty busy. His hobbies include coaching a competitive 16U and local high school JV softball teams. He also likes to do a lot of skiing during the season where he attempts to get 12-15 days in per year. He is avid college sports fan who roots for ASU no matter the sport (GO DEVILS!). He enjoys day walks, lawn work, and hanging out with neighbors in their cul-de-sac.

David Hoyt

David Hoyt, Vice President Client and Student Support, NCTI
Vice President Client and Student Support

As vice president of client and student support for NCTI, David provides leadership for the customer care team while providing strategic support for the sales group. David began his career in sales and marketing and eventually the trajectory of his career took a direction toward client services and account management.

Over his 10+ year career with Jones/NCTI and NCTI, David started as senior manager of customer care and fulfillment and was promoted to senior director of business operations and customer care, and finally to his current role as vice president. David enjoys creating memorable moments with his two daughters, wife, and new English cream retriever, Ivy.

Elizabeth Jones

Elizabeth Jones, Director of Project Management, Audacy
Director of Project Management

Elizabeth currently serves as the project management office director for Audacy Digital teams. She holds 25 years of experience in Product, Project, and Operations Management.

She completed a BA in art history & archaeology, Japanese language, and a Certificate in East Asian Studies. After graduation I attended a fellowship on Edo Period woodblock prints, followed by a Master of International Management with a focus on Enterprise Management.

Elizabeth’s hobbies include spending a lot of time on two wheels (dirt bikes, mountain bikes, and motorcycle touring). She has a 25-year-old daughter who lives in Seattle. Elizabeth is a recent transplant to Denver from the East Coast. I’m embracing the outdoors and all that it entails and really enjoy her new home.

Jill May

Jill May, Product Manager, Comcast Technology Solutions
Product Manager
Comcast Technology Solutions

Recently celebrating her 21-year anniversary with Comcast, Jill’s areas of expertise include broadcast origination, transmission, cable headend conditional access platforms, and content distribution. She has held positions in marketing, operations, and account management. In her current position as manager, product development at Comcast Technology Solutions, she is responsible for CTS’s Managed Distribution Suite of products, including Managed Satellite and Terrestrial Distribution and Conditional Access platforms (aka HITS).

Originally from Michigan, she has lived in Colorado for almost 40 years, and is a graduate from Fort Lewis College in Durango, Colorado with a Bachelor of Science degree in business and marketing. In her spare time, she enjoys spending time with her family, skiing, gardening, cooking, yoga, and most recently stand-up paddle boarding.

Prudhvi Paladugu

Prudhvi Paladugu, Software Engineer, Comcast
Software Engineer

Prudhvi has experience in Salesforce CRM as a developer and administrator, implementing customer relationship management (CRM) applications on Salesforce platform using salesforce standard functionality, APEX, and Visualforce.

Prudhvi has in-depth knowledge in Salesforce Service Cloud, Sales Cloud management, and Communities, and sound knowledge on Salesforce configuration, Apex Classes, Triggers, Visual force pages SOQL, SOSL, and integration.

Regina Rider

Regina Rider, Senior Manager, RevGen Partners
Senior Manager
RevGen Partners

As senior manager with RevGen Partners, Regina is responsible for cultivating relationships with existing and new clients, account management, business development, talent development and delivery quality. Regina is a consulting veteran of 25 years; Arthur Andresen to Hitachi to RevGen. Her focus has been telecommunications, financial services, and manufacturing.

Regina went to high school and college in Michigan and landed in Colorado right after college. She is a mother of two boys (9,11), and is an avid white-water rafter and skier. She spends most of her weeks on the sidelines watching her kids play soccer or lacrosse.

Ian Sugerman

Ian Sugerman, Principal Consultant, EPAM
Principal Consultant

Ian has spent the large majority of his 25 year career in the Telecom industry managing teams and launching new strategic initiatives for the top corporations in the space.

From being one of the early folks working on VoIP launches to more recently working on OTT solutions for content/cable providers, he has often been at the forefront of innovation for his internal and external stakeholders.

Ian has split his time between both industry and consulting services specializing in the utilization of technology to advance business interests.

Kanchan Ugale

Kanchan Ugale, Principal Engineer II, Charter Communications
Principal Engineer II
Charter Communications

Kanchan is a senior IT professional with over 12 years of well-rounded experience in cable and telecommunications industry. Her primary focus for last seven years has been with leading and managing DevOps and test teams, Agile transformation, SAFe software delivery and change management.

She has been with Charter Communications since 2017. In her role as principal engineer II she leads cross functional teams to create and drive change impacting processes and customer experience. Kanchan holds a bachelor’s in computer science and an MBA in business administration.

Becky Woods

Becky Woods, Marketing Manager, NCTI
Marketing Manager

Becky Woods is a brand warrior, copy cruncher, ambassador of buzz, and everything in between. As the marketing manager for NCTI, the Industry’s leading training provider, she manages all marketing, advertising, copywriting, public relations, and events. Becky is also the current director of mentoring for WICT Rocky Mountain.

Prior to her career in marketing, Becky was an event planner and traveled extensively executing large-scale events for companies such as Charles Schwab, Autodesk, and Salesforce.com. The financial crisis of 2007/2008, the subsequent crash of the travel industry, and a kid about to enter college forced Becky to leave the travel industry and start a new job as an executive assistant at Jones International (Jones/NCTI). After about a year, Becky was promoted to marketing manager and has held this position for over 11 years.

Becky is married, has two stepkids, and a crazy “shepherd something” named Frankie. She enjoys kayaking, hiking, cooking, hanging with her family, and cruising around in Grover, her Jeep. She’s a die-hard fan of Lionel Richie, Yacht Rock, the Broncos, and all dogs. She also volunteers with the Littleton Police and South Metro Fire Rescue.