Stories from our Intrapreneurs
Featuring Katina Krittenen
Director of Software Development
Katina Krittenen, director of software development at Charter Communications, graduated from the pilot class of the Intrapreneurship Academy in the fall of 2017. Having worked in the cable industry since 1997 in various technical roles, from billing systems to engineering, Katina was eager to learn how to grow her career. Katina was intraviewed by Hannah Rogers, communications and marketing manager at The Cable Center.
What your biggest takeaway from IA?
Over the course of the 10 weeks and learning the concepts of how to get a project off the ground—what your elevator pitch is, putting together statistics, and showing how it’s going to be valuable—it was a huge eye-opener. It taught me a lot about stepping outside of my own silo in order to engage others to help spearhead my ideas.
Has IA had any unexpected impacts?
Since graduation from IA, I’ve been promoted to director of software development at Charter Communications. I attribute my promotion to director to the IA program, as well as to the industry mentors who guided me along the way. The program has had a tremendous impact on my career, and I highly recommend it to both existing and new, emerging leaders.
Is there any one skill you learned in the class that you continue to use?
I wouldn’t have been able to succeed in building my team and implementing my project without understanding the innovation framework. I leveraged the actual framework for this project and we are still doing that today as we move forward.
What was the most challenging part of the program?
The module where we were asked to calculate the dollar impact around the project. I had to fill out a form that would show the value of my project. My project was internal so there was no revenue associated with it and I couldn’t wrap my head around the revenue component. It finally dawned on me the idea was to figure out how to place a value on non-revenue generating things and it began to make sense.
What was the program highlight for you?
Having industry experts come in and talk to us. I had a “fan-girl” moment when I met Peter Kiley (Vice President of Affiliate Relations and Communications, CSPAN) and Evan Shapiro (Founder, eshapTV). They really inspired me. I also really enjoyed listening to Phil McKinney talk about innovation and innovators.
Do you have any advice for future IA Intrapreneurs?
Yes. Remain open to the possibility that you can get your project funded and get it into the implementation stage. And, if you don’t get your project funded, this experience wasn’t a failure. You learn so much about yourself. For me, I am naturally an introvert and I learned to step out of my comfort zone, and pitch my ideas confidently.